HCV Supervisor

Job Title: Housing Choice Voucher (HCV) Supervisor
Exempt: Yes
Salary Level: Annual - Depending on Experience
Employee Reports To: Interim Executive Director
Prepared and Approved by: Interim Executive Director
Date: April 6, 2026
Application Due Date: Open Until Filled

Summary 
Under general supervision of the CEO, this position supervises, and monitors work of staff responsible for providing Section 8 programs to participants and ensure compliance with all related Housing and Urban Development (HUD) regulations and agency policies. The duties listed below illustrate the various types of work performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Supervision Exercised
Exercises supervision of technical, professional, and clerical staff.

Essential Job Functions/Duties 
Primary essential job functions are listed in "bold":

• Manage assigned staff, prioritize and assign tasks and projects, counsel, coach, train and instruct employees as required, facilitate meetings with staff to review and discuss projects and work assignments.
• Exercise discretion and independent judgment with respect to matters of significance in areas such as auditing, quality control, regulatory compliance, as they pertain to the HCV department.
• Meet regularly with staff to offer support and guidance, analyze and evaluate issues, resolve questions on policies and procedures, and manage the implementation of solutions, plan, organize, track, monitor, and control work activities, gather and analyze information and prepare reports on operations and activities.
• Participate in the preparation and administration of the Section 8 Housing programs budget, submit budget recommendations, monitor expenditures.
• Recommend and assist in the implementation of goals and objectives, establish schedules and methods for providing Section 8 housing program services, implements and monitors policies and procedures.
• Work with the Executive Director to ensure compliance with all HUD reporting requirements.
• Review and approve housing assistance contracts, vouchers, and re-certification and Housing Quality Standards (HQS) inspections.
• Ensure timely payments to vendors.
• Ensure all contracts are executed in less than 60 days. (Goal is 30 days)
• Plan, prioritize, assign, supervise, and review the work of staff responsible for providing HCV program, including Project-based vouchers, Special Purpose Vouchers and RAD programs.
• Write procedures and training tools as required.
• Ensure 100% of all annual rectifications and inspections are completed within 12 months, every year.
• Document files for SEMAP Submission.

Minimum Requirements
Applicants must possess experience and education defined below which has equipped them with the particular knowledge, skills, and abilities to successfully perform the duties of the position.

Experience 
Three (3) years previous experience in determining eligibility for Section 8 housing programs, including two (2) years' experience in a lead or supervisory role.

Education 
Bachelor's degree in public administration or business administration or similar discipline; OR seven (7) years equivalent combination of education, training, and experience.

Licenses and Certifications 
Rent Calculation and Eligibility in HCV Programs certification from a HUD approved agency is preferred.

Knowledge, Skills, and Abilities 

1. Knowledge of procedures, methods, and techniques used in determining eligibility for Section 8 housing programs.
2. Knowledge of principles of supervision.
3. Knowledge of practices and procedures used in housing inspections.
4. Skill in operations, services, and activities of Section 8 housing programs.
5. Skill in modern and complex principles and practices of public housing management.
6. Skill pertinent Federal, State, and local laws, codes, and regulations.
7. Ability to understand, interpret, and apply Section 8 procedures, and applicable Federal rules and regulations.
8. Ability to assess and prioritize multiple tasks, projects, and demands.
9. Ability to act with integrity.

Computer Skills Required Include: Microsoft Word, Excel, PowerPoint, Outlook, Adobe Acrobat, MRI/Lindsey.

Motor Vehicle Operation Identification 
Selectee must; (1) possess or have the ability to obtain a valid Texas Driver's License, and maintain licensure for the duration of employment, (2) have a safe driving record.

Evaluation and Selection Factors 
Applicants who meet the minimum requirements defined above will be further evaluated. Applicants who do not meet the minimum requirements defined above will not be considered for this position.

Supplemental Information 
This is an exempt position.

Pre-Employment Drug Testing and Background Check 
Satisfactory results of the pre-employment drug test and background check to include criminal, employment, and educational is required.

Equal Employment Opportunity Policy 
VCTT is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. VCTT has established and adopted an Equal Employment Opportunity and Affirmative Action Policy. The Agency will not discriminate and will not tolerate discrimination based on race, gender, sexual orientation, marital status, age, religion, color, creed, national origin, ancestry, genetic characteristics, veteran or military status, disability, domestic victim status, or any other factor prohibited by applicable state, federal, or local law. This policy applies to all terms, conditions and privileges of employment including recruiting, hiring, initial periods of employment, job assignments, training and development, promotion, transfer, compensation, benefits, educational assistance, layoff and recall, social and recreational programs, termination and separation.

VCTT Instrumentalities & Affiliates (When Engaged)
Provide various professional services under agreements with HUD and other entities including, but not limited to:

HCV Services 

• Technical Assistance - HCV Program Administration; When engaged & assigned.
  • Provide consulting and program management services
  • Interpret and implement new HUD policies and requirements
  • Develop strategies for responding to audit findings
  • Provide customized training based on client needs and assessments
  • Conduct program assessments and process mapping in order to improve program efficiencies, identify training areas, and reduce administrative costs
  • Oversee waiting list openings, including marketing materials, call center, applicant assistance, lottery selection, and applicant notifications
    
    
• Technical Assistance - Inspection Services; When engaged & assigned.
  • Offer Inspections by HQS- certified and lead-based paint trained inspectors
  • Provide technology tools that create efficient and effective routes
  • Assist Owners and Participants by offering a dedicated Web Portal to access real-time information, including schedules, results and deficiencies
  • Deliver immediate notice to the PHA, owner and tenant for failed inspections via email and mail
  • Provide customer service Call Center
    
    
• Technical Assistance - Technology Tools; When engaged & assigned.
  • Provide proprietary HCV technology tools to reduce administrative costs and improve efficiency:
  • Applicant Portal for simple online wait list application management
  • Inspection Management System to monitor inspectors, improve communication, and maintain letters and photos in real-time
  • Quality Control Management System to monitor compliance, staff performance, and reduce errors
  • Owner and Participant Portals to manage owner and resident activity